Family Practice, Vol 15, 296-300, Copyright © 1998 by World Organization of Family Doctors
A Edwards, E Matthews, R Pill and M Bloor
OBJECTIVE: We aimed to identify the important clinical topics and to report
current practice of communication about risk in primary care. METHODS: We
carried out a qualitative study using six semi-structured focus group
discussions with primary care professionals. The subjects were 36 primary
care professionals from general practice, practice nurse, district nurse,
community psychiatric nurse and health visitor disciplines. RESULTS: All
clinical topics were felt to raise issues of effective risk communication.
Participants expressed concern about the lack of accessible up-to-date
information and the problems of conveying information to patients. They
described the circumstances and contexts in which communication varies and
is difficult, and identified media and medico-legal influences and
professional uncertainty as also contributing to the problems of risk
communication. Specific training in risk communication was identified as an
important need. CONCLUSIONS: The complexity of risk communication and
diversity of influences on it will require wide-ranging interventions in
order to address them. Standardized communication may be a difficult goal
to attain.
ORIGINAL CLINICAL RESEARCH
Communication about risk: diversity among primary care professionals
Department of General Practice, University of Wales College of Medicine, Llanedeyrn Health Centre, Cardiff, UK.
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