Family Practice, Vol 15, 471-479, Copyright © 1998 by World Organization of Family Doctors
T Kenny, RG Wilson, IN Purves, Sr Clark J, LD Newton, DP Newton and DV Moseley
This article reviews the usefulness and importance of written information,
specifically leaflets, being given to patients. Evidence suggesting how
both patient and doctor may benefit from the giving of written information
is reviewed. Identification of good practice relating to the content and
readability of leaflets is discussed. An argument is put forward that the
giving of written information is an under-utilized resource in contributing
to improving patient outcomes but that this may be changing with the
increasing use of patient leaflet databases. The advantages and
disadvantages of computer- generated patient leaflets are discussed and
desirable further areas of research on computer-generated leaflets are
proposed.
REVIEWS
A PIL for every ill? Patient information leaflets (PILs): a review of past, present and future use
Sowerby Centre for Health Informatics at Newcastle, School of Health Sciences, Newcastle University, Newcastle General Hospital, Newcastle- upon-Tyne, UK.
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