Family Practice Vol. 9, No. 1, 98-103
© Oxford University Press 1992
research-article |
Turning Anecdotes into Data—The Critical Incident Technique
Department of General Practice, Rusholme Health Centre Walmer Street, Manchester ML4 5NP, UK
This article describes the critical incident technique and offers practical guidance on how the technique can be used to investigate dilemmas in medicine. It extols the particular virtue of this research method for general practice that it can be used to exploit the natural tendency of doctors to tell anecdotes. How the principles of the technique relate to significant event analysis, a form of medical audit, is also discussed.
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