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Family Practice Vol. 18, No. 5, 534-536
© Oxford University Press 2001

Health Services Research

Attitudes of the general public to the expanding role of community pharmacists: a pilot study

Lisa Iversen, Jill Mollisona and T Neil N MacLeodb

Department of General Practice and Primary Care and
a Department of Public Health, University of Aberdeen and
b Old Machar Medical Practice, Aberdeen, UK.

Lisa Iversen, University of Aberdeen, Department of General Practice and Primary Care, Foresterhill Health Centre, Westburn Road, Aberdeen AB25 2AY, UK.

Background. The extension of the role of the community pharmacist in the UK has been under discussion for several years. Professional opinions have been reported. It is important to investigate consumer attitudes towards the acceptability of the proposed new role of the pharmacist.

Objectives. This pilot study investigated the attitudes of consumers to the proposed extended role of the community pharmacist.

Methods. A total of 173 printed questionnaires were mailed to a random sample of patients stratified by age and sex, registered with an urban general practice in the north east of Scotland. The questionnaire asked subjects their views on ideas for new services to be provided by community pharmacists.

Results. A total of 96 questionnaires were returned (response rate 55%). Respondents were in favour of community pharmacist involvement in non-medicine-related roles such as ‘healthy living’ advice but less in favour of roles where the pharmacist would have access to selected information from medical records.

Conclusion. This pilot study has indicated a range of attitudes towards the extended role of the community pharmacist. It is important to investigate fully consumer attitudes towards the acceptability of the new role of the pharmacist.

Keywords. Attitudes, community pharmacist, consumers.


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